Zur Unter­stüt­zung bei unse­rem Kun­den suchen wir sobald als mög­lich Unter­stüt­zung im Messaging und M365 Umfeld. 

Seni­or Messaging — Job Description

Sum­ma­ry of the role
In your role as Seni­or Messaging and M365 Engi­neer you will mana­ge all aspects of Online ope­ra­ti­ons and func­tio­n­al rela­ted deman­ds from Cus­to­mer Busi­ness Units. This requi­res sub­ject mat­ter exper­ti­se in under­stan­ding & imple­men­ting tech­no­lo­gies based on cloud based solu­ti­ons with M365 & Azu­re infra­st­ruc­tu­re architecture.

Main respon­si­bi­li­ties
You will be respon­si­ble for the tech­ni­cal design, plan­ning, imple­men­ta­ti­on, admi­nis­tra­ti­on and main­ten­an­ce for assi­gned app­li­ca­ti­ons of Micro­soft M365, specifically:
• Admi­nis­ter the Micro­soft M365 Exchan­ge envi­ron­ment, focu­sing on Exchan­ge, Powers­hell scrip­ting, M365 secu­ri­ty app­li­ca­ti­ons and third-par­ty mail secu­ri­ty tools.
• Mana­ging tech­ni­cal pro­jects, sup­por­ting the build, imple­men­ta­ti­on and deploy­ment pha­ses in key Messaging pro­jects such as site inte­gra­ti­ons, inte­gral func­tio­n­al pro­jects or manage­ment of smtp traf­fic flow changes.
• Sup­port on build of infra­st­ruc­tu­re for data migra­ti­on in Messaging or Col­la­bo­ra­ti­on systems.
• Script auto­ma­ti­on of pro­ces­ses using PowerShell.
• Level 3 Sys­tems Admi­nis­tra­ti­on of the Cus­to­mer Messaging and Col­la­bo­ra­ti­on frame­work, inclu­ding trou­ble­shoo­ting and sup­port for outages/degradations and signi­fi­cant inci­dent escalations.
• Proac­tively iden­ti­fy and resol­ve poten­ti­al cli­ent-impac­ting issu­es in the M365 environment.
• Con­fi­gu­ring and mana­ging mail rou­ting, messaging hygie­ne, and secu­ri­ty configurations.
• Moni­to­ring and mana­ging urgent secu­ri­ty tasks like audits, liti­ga­ti­on holds, e‑discovery, and revo­king access.
• Orga­ni­zing and gover­nan­ce of GAD inte­gra­ti­on procedures.
• Pro­vi­ding Tech­ni­cal Documentation.
• Expe­ri­ence in Share­Point, One­Dri­ve, MS Teams, Stream, Power Plat­form and Viva tools, as part of the L3 Office Col­la­bo­ra­ti­on team.

Edu­ca­ti­on
Uni­ver­si­ty degree in com­pu­ter sci­ence, or equivalent.

Rele­vant Work Experience
• 3–5 years of expe­ri­ence admi­nis­te­ring M365 Exchan­ge envi­ron­ment inclu­ding Exchan­ge, Powers­hell scrip­ting, M365 secu­ri­ty app­li­ca­ti­ons, third-par­ty mail secu­ri­ty tools, and hands on with M365 cor­po­ra­te col­la­bo­ra­ti­on environments.
• Expe­ri­ence mana­ging M365 gover­nan­ce and pro­vi­sio­ning tools, work­flows and automations.

Skills
• Excel­lent com­mu­ni­ca­ti­on and inter­per­so­nal skills.
• Strong user and cus­to­mer ser­vice background.
• Strong ana­ly­ti­cal and orga­niz­a­tio­nal skills.
• Self-star­ter and high­ly moti­va­ted with a strong team spirit.
• Flu­ent in busi­ness Eng­lish with strong pro­blem-sol­ving and ana­ly­ti­cal skills.
• Good under­stan­ding of Agi­le metho­do­lo­gies, qua­li­ty pro­ces­ses, and best prac­ti­ces for main­tai­ning infor­ma­ti­on security.
• Abi­li­ty to hand­le con­fi­den­ti­al and sen­si­ti­ve com­pa­ny infor­ma­ti­on responsibly.
• Com­pe­tent in tech­ni­cal wri­ting and docu­men­ta­ti­on, able to trans­la­te tech­ni­cal jar­gon into layman’s terms.

Rah­men­be­din­gun­gen:
Geplan­ter Start: schnellstmöglich
Initi­al­be­stel­lung bis Jah­res­en­de. Ver­län­ge­rung geplant.
Geplan­te Aus­las­tung: 100%
Nahe­zu kom­plett Remo­te — Gele­gent­li­che Mee­tings vor Ort